Terms of service
Effective Date: October 5, 2025
Company: Portia M USA, LLC
Address: 10 North Calvert Street, Baltimore, Maryland 21202, United States
OVERVIEW
Welcome to Portia M USA. The terms “we,” “us,” and “our” refer to Portia M USA, LLC. We operate this store and website, including all related information, content, features, tools, products, and services, to provide you with a curated shopping experience (the “Services”). Our store is powered by Shopify, which enables us to provide the Services.
These Terms of Service (the “Terms”), together with any policies referenced herein, describe your rights and responsibilities when you use the Services. Please read them carefully, as they include important information about warranty disclaimers and limitations of liability.
By visiting, interacting with, or using the Services, you agree to be bound by these Terms and our Privacy Policy [LINK]. If you do not agree to these Terms or the Privacy Policy, do not use or access the Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms, you represent that you are at least the age of majority in your state of residence and you consent to the use of the Services by any minor dependents on devices you own or manage.
To use the Services, you may be asked to provide information such as your email address and billing, payment, and shipping details. You represent and warrant that all information you provide is accurate, current, and complete and that you have the rights necessary to provide it.
You are solely responsible for maintaining the security of your account credentials and for all activity under your account. You may not transfer, sell, assign, or license your account to any other person.
SECTION 2 - OUR PRODUCTS
We strive to present accurate information about our products and Services. However, colors and product appearance may vary based on your device and settings.
We do not warrant that the appearance or quality of any products or Services will meet your expectations or match images or renders shown online.
Product descriptions, pricing, and availability may change without notice. We may discontinue any product at any time and may limit quantities to any person, region, or jurisdiction.
SECTION 3 - ORDERS
When you place an order, you make an offer to purchase. We may accept or decline any order at our discretion. Your order is accepted only when we confirm acceptance and process your payment.
Please review your order carefully before submitting, as we may be unable to accommodate cancellation requests after acceptance. If we decline, change, or cancel an order, we will attempt to notify you using the contact details provided with the order.
Your purchases are subject to our Returns & Refunds Policy. You represent and warrant that purchases are for your personal or household use and not for commercial resale or export.
SECTION 4 - PRICES AND BILLING
Prices, discounts, and promotions are subject to change without notice. The price charged will be the price in effect at the time you place the order and will appear in your order confirmation email. Unless expressly stated, posted prices exclude taxes, shipping, handling, customs, and import charges.
Prices in our online store may differ from prices offered elsewhere. Promotions may be governed by separate terms. If there is a conflict, the promotion terms control.
You agree to provide current, complete, and accurate purchase, payment, and account information and to promptly update details such as email address and payment card expiration dates.
You represent and warrant that: (i) your payment information is true, correct, and complete; (ii) you are authorized to use the payment method; (iii) charges incurred by you will be honored by your payment provider; and (iv) you will pay all charges at posted prices, including applicable taxes, shipping, and handling.
SECTION 5 - SHIPPING AND DELIVERY
Delivery times are estimates and not guarantees. We are not liable for delays caused by carriers, customs, or events outside our control. Title and risk of loss pass to you when we transfer products to the carrier.
SECTION 6 - INTELLECTUAL PROPERTY
The Services and all content and materials on them (including trademarks, text, images, graphics, video, audio, and the design and arrangement thereof) are owned by Portia M USA, its affiliates, or licensors and are protected by U.S. and foreign intellectual property laws.
You may use the Services for personal, non-commercial purposes only. You may not reproduce, distribute, modify, create derivative works of, publicly display or perform, republish, download, store, or transmit any material from the Services without our prior written consent. Except as expressly provided, nothing grants you any license or rights under any patent, trademark, copyright, or other IP of Portia M USA, Shopify, or third parties.
Portia M USA names, logos, and product/service names are our trademarks. You must not use them without our prior written permission. Shopify’s marks are trademarks of Shopify. Other names and logos are the property of their respective owners.
SECTION 7 - OPTIONAL TOOLS
We may provide access to third-party tools that we do not control. You acknowledge that such tools are provided “as is” and “as available” without warranties or endorsements. Your use of optional tools is at your own risk and subject to the third party’s terms. New features or tools we release will form part of the Services and be subject to these Terms.
SECTION 8 - THIRD-PARTY LINKS
The Services may include materials or links to third-party websites or functionality. We are not responsible for examining or evaluating such content and are not liable for any harm or damages arising from your access to or use of third-party sites, products, services, resources, or content. Review third-party terms and policies before engaging in any transaction. Direct any complaints or questions about third-party products and services to the third party.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
[Note to Merchant: This section accurately characterizes Shopify’s relationship with your store and should not be removed or modified.]
Portia M USA is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our store are made directly with Portia M USA.
By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and Portia M USA, including any injury, damage, or loss resulting from purchased products and services.
You expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with Portia M USA.
SECTION 10 - PRIVACY POLICY
Personal information collected through the Services is subject to our Privacy Policy [LINK]. Certain personal information may also be processed by Shopify under the Shopify Privacy Policy.
By using the Services, you acknowledge you have read these privacy policies. Because the Services are hosted by Shopify, information you submit may be transmitted to and processed by Shopify and its service providers, including outside your country of residence, to provide and improve the Services. See our Privacy Policy for details.
SECTION 11 - FEEDBACK
If you submit ideas, suggestions, reviews, proposals, plans, or other content (“Feedback”), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback in any medium for any purpose, including commercial purposes.
You represent and warrant that: (i) you own or have the rights to the Feedback; (ii) you have disclosed any compensation or incentives tied to the Feedback; and (iii) your Feedback complies with these Terms.
We have no obligation to keep Feedback confidential, to compensate you for it, or to respond. We may monitor, edit, or remove Feedback at our discretion.
You agree your Feedback will not violate third-party rights or include unlawful, abusive, or harmful content or malware. You may not misrepresent your identity or the origin of Feedback. You are solely responsible for your Feedback.
SECTION 12 - ERRORS, INACCURACIES, AND OMISSIONS
At times, information on the Services may contain typographical errors or inaccuracies related to product descriptions, pricing, promotions, shipping charges, transit times, or availability.
We reserve the right to correct, change, or update information or cancel orders if any information is inaccurate at any time without prior notice, including after an order has been submitted.
SECTION 13 - PROHIBITED USES
You may use the Services only for lawful purposes. You agree not to:
(a) use the Services for unlawful or malicious purposes;
(b) violate any applicable laws or regulations;
(c) infringe our or others’ intellectual property;
(d) harass, abuse, defame, intimidate, or harm any person;
(e) transmit false or misleading information;
(f) upload or share material that violates these Terms;
(g) send unsolicited promotions, junk mail, chain letters, or spam;
(h) impersonate any person or entity;
(i) engage in conduct that restricts or inhibits anyone’s use of the Services or that may harm Portia M USA, Shopify, users, or expose them to liability;
(j) upload or transmit viruses, malware, or other harmful code;
(k) reproduce, duplicate, copy, sell, resell, or exploit any portion of the Services;
(l) collect or track others’ personal information;
(m) spam, phish, pharm, pretext, spider, crawl, or scrape; or
(n) interfere with or circumvent security features.
We may suspend, disable, or terminate accounts at any time if we determine these Terms have been violated.
SECTION 14 - TERMINATION
We may terminate these Terms or your access to the Services, in whole or in part, at any time in our sole discretion without notice.
You remain responsible for all amounts due up to and including the date of termination.
Sections intended to survive termination will continue in effect, including Intellectual Property, Feedback, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver; Entire Agreement, Assignment, Governing Law, and Privacy Policy.
SECTION 15 - DISCLAIMER OF WARRANTIES
The information presented on or through the Services is provided for general information. We do not warrant the accuracy, completeness, or usefulness of this information. Your reliance on such information is at your own risk.
EXCEPT AS EXPRESSLY STATED BY PORTIA M USA, THE SERVICES AND ALL PRODUCTS ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE. SOME JURISDICTIONS DO NOT ALLOW DISCLAIMERS OF IMPLIED WARRANTIES, SO THE FOREGOING MAY NOT APPLY TO YOU.
SECTION 16 - LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL PORTIA M USA, OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, OR LICENSORS, OR SHOPIFY AND ITS AFFILIATES, BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS, OR OTHER SIMILAR DAMAGES, ARISING FROM OR RELATED TO YOUR USE OF THE SERVICES OR ANY PRODUCTS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE SERVICES OR PRODUCTS WILL NOT EXCEED THE AMOUNT YOU PAID FOR THE PRODUCT GIVING RISE TO THE CLAIM.
SECTION 17 - INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Portia M USA, Shopify, and their respective affiliates, officers, directors, employees, agents, contractors, licensors, and service providers from any losses, damages, liabilities, claims, and expenses (including reasonable attorneys’ fees) arising out of your breach of these Terms or applicable law, your violation of third-party rights, or your use of the Services.
We will notify you of any indemnifiable claim. Our failure to promptly notify does not relieve your obligations unless you are materially prejudiced. We may control the defense and settlement of claims at your expense and will not settle any claim imposing non-monetary obligations on you without your reasonable consent. You agree to cooperate in the defense.
SECTION 18 - SEVERABILITY
If any provision of these Terms is found unlawful, void, or unenforceable, that provision will be enforced to the maximum extent permitted, and the remaining provisions will remain in full force and effect.
SECTION 19 - WAIVER; ENTIRE AGREEMENT
Our failure to enforce any right or provision is not a waiver of that right or provision.
These Terms and any policies or rules posted on the site constitute the entire agreement between you and us and govern your use of the Services, superseding all prior or contemporaneous agreements and communications. Any ambiguities will not be construed against the drafting party.
SECTION 20 - ASSIGNMENT
You may not assign, transfer, or delegate these Terms or any rights or obligations without our prior written consent, and any attempted assignment is void. We may assign or transfer these Terms without notice.
SECTION 21 - GOVERNING LAW
These Terms and any separate agreements for the provision of Services are governed by the laws of the State of Maryland and applicable federal law, without regard to conflict-of-law principles. You and Portia M USA consent to the exclusive jurisdiction and venue of the state and federal courts located in Maryland for all disputes arising out of or relating to the Services or these Terms.
SECTION 22 - HEADINGS
Headings are for convenience only and do not affect the meaning or scope of these Terms.
SECTION 23 - CHANGES TO TERMS OF SERVICE
You can review the most current version of these Terms at any time on this page. We may update or change these Terms by posting revisions on our website. We will notify you of material changes as required by law. Your continued use of the Services after any changes are posted constitutes acceptance of the revised Terms.
SECTION 24 - CONTACT INFORMATION
Questions about these Terms should be sent to support@portiamusa.com.
Trading Name: Portia M USA, LLC
Email: support@portiamusa.com
Address: 10 North Calvert Street, Baltimore, Maryland 21202, United States
